Live Dealer frequently asked questions

What is Live Dealer?


Live Dealer is an innovative online gaming product that uses a live feed of real croupiers to bring a real-life casino experience to its players. It mimics the experience of table games at major casinos throughout the world. Its live streaming provides a realistic casino environment, making you feel like you are seated at a real game table in real time while in the comfort of your home.

Where can I find Live Dealer?


You can access Live Dealer through your Royal Vegas, Platinum Play, 7Sultans or Vegas Palms Desktop and Flash casino. On your My Promotions page the Live Dealer entry button is located on the right. Access to Live Dealer will be available on your mobile soon.
If you do not have a Royal Vegas, Platinum Play, 7Sultans or Vegas Palms account, download the casino software, register an account and follow the steps to complete the process.

What games are available on Live Dealer?


With Live Dealer you can choose between three popular table games:


How can I change streaming quality and sound options?


You can change streaming quality and sound options from within the game you are playing quickly and easily. To access these settings, go to the Options tab found in the Menu located at the bottom left corner of the screen. Here you will find settings to change both sound and display options. 


Can I place winning bets automatically?


With Live Dealer you can automatically re-bet when you win. To do this all you need to do is go to Menu, then select Options and scroll to the Game tab. In this tab you can adjust both the default game view, as well as which games on which you can bet automatically. 


Can I place autobets?


If you want to take your mind off having to bet again after each round, you can select the Autoplay option located at the bottom left corner of your screen. In this tab you can select to autobet for a set number of rounds, until you exceed a defined amount winnings or a defined amount of losses.


Do I need to register a Live Dealer account?


You can access Live Dealer with your Royal Vegas, Platinum Play, 7Sultans or Vegas Palms login details. Live Dealer integrates seamlessly into your casino wallet, Rewards and bonus system.


Why isn’t my Live Dealer opening?


Please be aware that Live Dealer only runs on Microsoft Internet Explorer browser, and before getting started, we suggest you:

  • Open the browser and look for the Tools tab that can be found either on the top left of the browser or on the top right, at the bottom of the toolbar
  • Click it and a list of options will display
  • Choose Popup Blocker
  • Click Turn off Popup Blocker.